Shipping Policy

How long does it take to receive my product? 

Receiving Time=Production Time+ Shipping Time

Production Time

3-6 days business days

Please note that orders placed before 6 PM will be processed on the same day, while orders placed after 6 PM will be processed the following day.

Shipping Time

Free Standard Shipping: 8-12 business days

Expedited Shipping: 5-9 business days

Total Delivery Time

Free Standard Shipping: 11-18business days

Expedited Shipping: 8-15business days

Shipping Fee

Free Standard Shipping:  Free

Expedited Shipping: $29.99

 

Please Note: During the holidays our production time may vary.Purchasing expedited shipping does not shorten production time, it only speeds up the shipping time.

 

 

Address Accuracy:

  • It is the customer's responsibility to provide accurate and complete shipping information during the checkout process. Please ensure that the shipping address provided is correct to avoid any delivery issues or delays.
  • In the event that an incorrect or incomplete address is provided, please contact us immediately at customulove@gmail.com. While we will make every effort to assist you in correcting the address, please note that we cannot guarantee changes once the order is shipped.

Customs and Duties:

  • Please note that all orders within the United States are tax-exempt.

If you have any question，please feel free to contact us customulove@gmail.com.